Privacy And Policy
At East Cardinal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when using our website and services. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
– Personal Information:
– Name
– Email address
– Shipping and billing addresses
– Phone number
– Payment information (credit/debit card details, billing info)
– Account login credentials (if you create an account)
Non-Personal Information:
– IP address
– Browser type
– Device type
– Usage data (pages visited, products viewed, time spent on the site)
– Location information (for delivery purposes)
2. How We Collect Your Information
We collect information in the following ways:
When you create an account: If you choose to create an account with us, you will be asked to provide personal information such as your name, email, and contact details.
When you place an order: When you make a purchase, we collect your payment and shipping information to fulfill the order.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track site usage, and provide personalized content. You can control cookie settings through your browser.
Through communications: If you contact us via email, phone, or live chat, we may collect the information you provide to respond to your inquiries.
3. How We Use Your Information
We use the information we collect for the following purposes:
– To process and fulfill your orders (including delivery and payment)
– To provide customer support and respond to inquiries
– To send you order updates, promotions, and marketing materials (if you’ve opted in)
– To improve our website and services
– To comply with legal obligations and prevent fraud
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
– With trusted service providers: We may share your information with trusted third-party vendors, such as payment processors, delivery partners, and website analytics services, who help us run our business and fulfill your orders.
– For legal compliance: We may disclose your information if required by law or to protect our rights, prevent fraud, or comply with a legal process.
5. Data Security
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and firewalls. While we take steps to safeguard your data, no online transmission can be 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and update: You can review and update your personal information by logging into your account or contacting us.
Opt-out of marketing: If you no longer wish to receive promotional emails or marketing materials, you can opt-out by clicking the “unsubscribe” link in the emails or by contacting us.
Request deletion: You can request to delete your account and personal data by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze trends, and gather demographic information. You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal data from a child under 13, please contact us so we can remove the information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
East Cardinal
Email: info@eastcardinal.com
Phone: +233 24 428 2099
Address: Near Ahmadiya Mission, Asafo-Kumasi
Thank you for trusting East Cardinal with your personal information. We are committed to safeguarding your privacy.